Derived from the Latin word, facil, (to make a process or action easy), facilitation is a collaborative process used to help a group of individuals with divergent views reach a goal to the mutual satisfaction of the participants.
The Conflict Resolution Center assists businesses and organizations with strategic communications, operational planning, and organizational development. Client requirements have ranged from multi-day planning sessions to short group meetings. We've tackled planning priorities, building awareness/consensus around public policy issues and future directions, and internal team building.
This type of facilitation includes group process management, such as is required in routine meetings, strategic planning sessions, and other goal-oriented activities undertaken by groups. In this context, the facilitators' role is to assist the parties to develop a meeting agenda, manage time, stay on track, and to develop solutions the group supports.
Public Policy Facilitation
This type of facilitation involves the process management of public policy issues or public disputes, and typically includes multiple stakeholders and disagreement among the parties, or controversy about the issue. In this context, the facilitators' role is to provide basic meeting management, conflict management and to assist the parties with procedural aspects that are unique to public disputes, such as the role of the media and public participation methods. The key to the value we provide our clients is our commitment to listen to your needs and design a facilitative process that gets results. Our facilitation services philosophy is based on: • Understanding the issue - we ask many questions in our preparatory work in order to better understand the issues, concerns, and potential group dynamics. • Customizing the approach - designing a session that meets the needs of the group rather than making the group fitting a process. • Establishing an environment that encourages participation. Contact the CRC for a quote regarding your group facilitation needs.