The Conflict Resolution Center offers conflict resolution, communication, and mediation skills training and workshops for individuals, businesses, and Virginia Supreme Court-certified mediators. Listed below are descriptions for courses currently offered at CRC which can be schedule at your convenience.
For information about Virginia Supreme Court Certification for mediators please click HERE
Need a personalized class for your business or organization? We can design one just for you. Customized training is available. Call us today to discuss specialized training for your business or organization
Basic Mediation and Conflict Resolution Training May 4 - 6, 8:30-5:00
Learn the exciting and necessary skills involved in successfully communicating and resolving difficulties for individuals, families, businesses, churches and communities. This training is great for individuals looking to develop or brush up on their skills, as well as individuals who want to take the first step in becoming a Virginia Supreme Court certified mediator.
Continuing education credit information: HRCI – 19.5 Recertification General Credit Hours Virginia State Bar – 20 Credit Hours, including 1 Ethics Credit Hour
The cost of the training is $150, an incredible discount from the normal rate of $400 or more. This was made possible through the generous support of the Sam and Marion Golden Helping Hands Foundation.
Lunch, light refreshments, and training materials will be provided.
This training covers the basic principles of conflict resolution, the mediation process, communication skills, and issues faced by mediators. It includes role plays and practice activities applicable to real life situations including neighborhood disputes, workplace conflict, and issues that may be seen in General District Court cases.
Introduction to Conflict Resolution
Learn basic conflict resolution principles and skills and gain a better understanding of how you and those around you respond to conflict in this introductory course.
Become a Better Listener
This workshop teaches techniques for listening as a means to connect and understand your co-workers, employees, and family and friends.
Develop a sure-fire technique to articulate your wants and needs in a respectful and clear manner instead of simply giving in or being perceived as aggressive.
Dealing with Difficult People
This workshop gives you additional communication and coping skills to deal with those difficult customers, employees, family members, and neighbors, by allowing you to remain calm, diffuse anger, and deal with strong personalities.
Managing Conflict, Teams, and Agreements
Learn how to identify and change the unspoken agreements in interpersonal relationships that are creating behaviors and patterns which negatively affect your life at home or at the office.
Introduction to Restorative Justice
Learn about the philosophy and practice of Restorative Justice and how it is being used in your community. Participants will also learn how to become involved in our Restorative Justice Program as a Community Representative.
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ALL registrations, except for For Kids' Sake registrations, must be completed using the online registration form found HEREor by calling (540) 342-2063. For Kids' Sake registrations must be made on the For Kids' Sake page.
Payments can be processed ONLINE by following directions after you have completed the registration form, over the TELEPHONE by calling (540) 342-2063, or MAILED (Money orders or business checks only) to:
Conflict Resolution Center541 Luck Avenue, Suite 308Roanoke, VA 24016